Privacy Policy for DigitalWallArt.co.uk
Effective Date: 08/12/2025
This Privacy Policy explains how DigitalWallArt.co.uk (“we”, “our”, “us”) collects, uses, discloses, and safeguards your information when you visit and use our website, including when you register as a vendor or customer, upload digital content, or download purchases.
By using DigitalWallArt.co.uk, you agree to the practices described in this policy.
1. Who We Are
DigitalWallArt.co.uk is a UK-based multi-vendor marketplace where artists and designers can upload, sell, and distribute digital artwork. The platform allows customers to browse, purchase, and download digital files such as images, illustrations, and design assets.
2. What Information We Collect
We collect different types of information depending on how you use the site:
a. Account Information (for Vendors and Customers)
- Full name
- Email address
- Username & password
- Billing and/or withdrawal payment information (e.g., PayPal email, bank details for vendors)
- IP address, browser type, device information
b. Product & Content Uploads (Vendors)
- Digital files uploaded for sale (e.g., images, PDFs, ZIP files)
- Product descriptions, pricing, and licensing terms
- Store profile details (e.g., store name, logo, biography)
c. Purchases and Orders (Customers)
- Purchase history and download records
- Order numbers and payment confirmation
- Invoice and billing details
d. Communications
- Messages sent via contact forms, support requests, or vendor Q&A
- Emails between customers, vendors, and admin
3. How We Use Your Information
We use your data to:
- Process orders, downloads, and payments
- Create and manage your user or vendor account
- Display vendor stores and product listings
- Enable communication between customers and vendors
- Monitor for fraud, abuse, or violations of our terms
- Improve website functionality and performance
- Send updates, transaction emails, and platform-related notices
4. Who We Share Your Information With
We only share your data when necessary:
- Payment processors (e.g., PayPal, Stripe) to handle transactions
- Vendors: if you purchase their product, they receive access to limited buyer info (e.g., name, email for support/license fulfillment)
- Third-party services for storage, analytics, or customer support (e.g., Google Analytics, cloud file hosting)
- Legal authorities if required by law or to enforce our terms
We do not sell or rent your personal data to third parties.
5. Data Retention
We retain:
- Order and transaction records for legal and accounting purposes (typically 6 years)
- Account data while your account is active or as required by law
- Uploaded files and vendor content until it is deleted by the user or site admin
You may request account deletion at any time (see Section 8).
6. Cookies and Tracking
We use cookies to:
- Maintain login sessions
- Track site performance and user behavior (e.g., via Google Analytics)
- Remember preferences and improve user experience
You can manage cookies in your browser settings. Please note disabling cookies may affect site functionality.
7. Data Security
We take appropriate steps to protect your data using secure hosting, SSL encryption, access controls, and regular updates. However, no website can guarantee 100% security. You are responsible for keeping your login credentials confidential.
8. Your Rights (UK GDPR)
You have the right to:
- Access your personal data
- Correct or update inaccurate data
- Request data deletion (subject to legal limitations)
- Object to or restrict processing of your data
- Data portability (receive a copy of your data)
To exercise these rights, email us at [insert contact email].
9. Vendor and Uploaded Content
Vendors are responsible for ensuring they have legal rights to upload, sell, and distribute any digital content. We may remove content that violates copyright or our terms.
We do not monitor every upload but respond promptly to valid reports of abuse or infringement.
10. Children’s Privacy
This website is not intended for children under 16. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of the website means acceptance of any changes.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
Email: infor@digitalwallart.co.uk
Website: https://digitalwallart.co.uk