At Digital Wall Art, every order is produced specifically for the customer.
Due to the personalised nature of our products, we do not accept returns or exchanges for:
- Change of mind
- Incorrect size selected by the customer
- Personal preference regarding design
However, we will gladly replace or refund products where:
- The product arrives damaged
- A manufacturing defect is present
- The wrong size has been supplied
- The wrong product has been supplied
- The artwork quality is defective
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photographs showing the issue.
Approved claims may result in a replacement product, partial refund, or full refund at our discretion.
Digital Wall Art reserves the right to request additional information before processing any claim.
📧 Email: refund@digitalwallart.co.uk