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Returns & Refunds Policy

HomeReturns & Refunds Policy

At Digital Wall Art, every order is produced specifically for the customer.

Due to the personalised nature of our products, we do not accept returns or exchanges for:

  • Change of mind
  • Incorrect size selected by the customer
  • Personal preference regarding design

However, we will gladly replace or refund products where:

  • The product arrives damaged
  • A manufacturing defect is present
  • The wrong size has been supplied
  • The wrong product has been supplied
  • The artwork quality is defective

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photographs showing the issue.

Approved claims may result in a replacement product, partial refund, or full refund at our discretion.

Digital Wall Art reserves the right to request additional information before processing any claim.

📧 Email: refund@digitalwallart.co.uk